We want you to love everything you order from Wardrobe Rush. If something isn’t right, we’re here to help. Please review our return and refund guidelines below.

1. Return Eligibility

• Return requests must be made within 30 days of receiving your order
• Items must be unused, undamaged, and returned in their original packaging
• Sale and clearance items are non-returnable

2. Refund Process

• Once we receive and inspect your return, we’ll notify you of approval
• Approved refunds will be processed within 5–10 business days
• Refunds will be issued to the original payment method

3. Damaged or Incorrect Items

• If you receive a defective or wrong item, contact us at [email protected]
• Include photos of the issue so we can resolve it quickly
• We’ll offer a replacement or full refund at no extra cost

4. Return Shipping

• Customers are responsible for return shipping costs, unless the item is defective
• We recommend using a trackable shipping service, as we’re not liable for lost returns

5. Exchanges

• We currently do not offer direct exchanges
• To get a different item, please return your original purchase and place a new order

Have questions about your return? Reach out to us anytime at [email protected] – we’re here to help!